MI &Data Support Tech Sr. Specialist

Vodafone · Giza, Giza Governorate, Egypt

Location

Giza

Job Type

Full-time

Posted

June 03, 2026

Job Description

Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Role Purpose

2nd Line Technical support for Data services, Mobile internet, and supporting relevant teams.
Troubleshooting & problem analysis/solving for Data services and handling nodes, providing RCA and preventive actions.
Handling emergencies related to Data services, to minimize customer experience within the agreed upon time frame.
Implementing all configuration changes on all relevant nodes, following SM guidelines.
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