Microsoft 365 Collaboration Operations Engineer

**Microsoft 365 Collaboration Operations Engineer**

**Category:** Service Desk / End User Services

**Main location:** United States, Various

**Position ID:** J0626-1759

**Employment Type:** Full Time

U.S. - Finding purpose at CGI (https://youtu.be/7gAvvUSJyJA)

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**Position Description:**

CGI is seeking a Microsoft 365 Collaboration Operations Engineer to support the daily operations, stability, and continuous improvement of enterprise collaboration platforms. This role is responsible for providing advanced operational support, incident management, troubleshooting, and platform monitoring across Microsoft 365 services. The engineer will work closely with support teams, infrastructure partners, and business stakeholders to maintain platform health, resol...