Mining Technical Support Engineer

Job Description

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Career Area

Technology, Digital and Data

Responsibilities

• Conducting risk assessments, root cause analysis, corrective actions, quality assurance processes and issue resolution.
• Working with engineering to develop and implement Interim Corrective Action (ICA) and Permanent Corrective Action (PCA) approaches to issues.
• Communicating about customer feedback to development teams in order to improve deliverables and meet business requirements.

Top Candidates W...