Modern Workplace Device Management Specialist (Monterrey)

What success looks like in this role:

• Manage and configure MDM solutions, including Microsoft Intune and Jamf, to support Windows, macOS, Android, and iOS devices.
• Develop and implement MDM policies and procedures to ensure the security and compliance of all managed devices.
• Provide technical support and troubleshooting for MDM‑related issues.
• Manage work orders, problems, or tasks within a structured ticket management system.
• Collaborate with clients to understand their needs and provide tailored MDM solutions.
• Conduct training sessions and workshops for clients and internal teams on MDM best practices.
• Stay up to date with the latest developments in MDM technologies and industry trends.
• Assist in the development of documentation and training materials.
• Plan, design, implement, and maintain endpoint solutions for various platforms and devices.
• Maintain a...