Location
montreal (administrative region)
Job Type
Full-time
Posted
June 17, 2026
Job Description
Techedin seeks an IT Support Engineer specializing in Desktop and CAD Systems based in Montreal, Quebec. This 100% on-site position is ideal for candidates with strong experience in end-user support.
The role requires 3 to 5 years of experience in IT customer service, focusing on delivering a seamless user experience through hardware and software troubleshooting. Responsibilities include managing devices, tracking support tickets, and maintaining IT asset records while ensuring prompt resolution of end-user requests.
Key Responsibilities:
• Provide comprehensive on-site technical support
• Configure and install hardware for various devices
• Monitor and resolve support issues through ticketing
• Streamline processes for improved user experience
• Maintain technical documentation and knowledge repositories
Requirements:
• 3 to 5 years of desktop support experience
• Expertise in Windows 10/11 and Mac OS
• Proficient in Microsoft Office 365 and device dep...
The role requires 3 to 5 years of experience in IT customer service, focusing on delivering a seamless user experience through hardware and software troubleshooting. Responsibilities include managing devices, tracking support tickets, and maintaining IT asset records while ensuring prompt resolution of end-user requests.
Key Responsibilities:
• Provide comprehensive on-site technical support
• Configure and install hardware for various devices
• Monitor and resolve support issues through ticketing
• Streamline processes for improved user experience
• Maintain technical documentation and knowledge repositories
Requirements:
• 3 to 5 years of desktop support experience
• Expertise in Windows 10/11 and Mac OS
• Proficient in Microsoft Office 365 and device dep...
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