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Mopar Supply Chain Customer Service / Dealer Support Manager & Buyback Lead

Mopar · Auburn Hills, Michigan, United States

Location
Auburn Hills
Job Type
Full-time
Posted
July 04, 2026

Job Description

The Supply Chain Team is seeking a self-motivated and highly customer centric leader to oversee our North America Supply Chain Customer Service and Dealer Support function. This role has direct impacts on high‑visibility processes and escalations that directly impacts dealer satisfaction, order fulfillment, and customer experience across the region.

In this role, you will lead a customer-centric team responsible for frontline dealer support, buyback prevention, and rapid response to critical supply chain issues — including 24/7 production shutdown requests.

This position requires:

  • A strategic thinker who thrives in a fast‑paced environment

  • An effective communicator, including at the executive level

  • A disrupter that can drive continuous improvement across complex cross‑functional teams

  • An extreme owner that that puts our customers at the center of our strategies and act...

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