Mortgage Servicing Payoff Manager

Description
We are looking for an experienced Mortgage Servicing Payoff Manager to lead a critical servicing function in the greater Chicago area. This role oversees payoff operations, collateral release activities, and specialized loan servicing work while maintaining strong regulatory adherence and high service standards. The ideal candidate will bring deep mortgage servicing knowledge, sound operational judgment, and the ability to guide teams through quality, risk, and process improvement initiatives.


Responsibilities:

• Direct day-to-day payoff administration and related servicing operations, ensuring work is completed accurately, on schedule, and in accordance with internal expectations.

• Lead the preparation and delivery of payoff quotes and final documentation, confirming adherence to regulatory deadlines, investor rules, and client service commitments.

• Oversee lien release, satisfaction, reconveyance, and collateral document pro...