Multi-Property Reservations Agent - Temporary Assignment

**Additional Information**
**Job Number** 26068307
**Job Category** Reservations
**Location** 5th Circle Shafiq Al Hayek Street, Amman, Jordan, Jordan, 11185
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

This is a temporary Multi-Property position supporting both The St. Regis Amman and W Amman hotels.

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and acces...