Multichannel Customer Support Specialist

A logistics company based in Nueva Ecija is seeking a Customer Service Representative to provide support by handling inquiries via phone, email, and chat. The ideal candidate should demonstrate strong communication skills and be empathetic towards customer needs. Responsibilities include troubleshooting issues, maintaining records in the CRM system, and collaborating with various departments to enhance customer satisfaction. The role requires the ability to manage high call volumes in a professional manner.
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