Multichannel Customer Support Specialist

A customer service firm in Tarlac City is seeking a skilled professional to assist customers with inquiries via phone, email, or chat. The ideal candidate will have 3–5 years of experience in customer service, possess strong communication skills, and demonstrate empathy and patience. Responsibilities include maintaining customer records, providing product information, and collaborating with team members to enhance service quality. This position is essential for ensuring customer satisfaction and efficiency in operations.
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