Multilingual Service Advisor: Tech Support & Customer Care

LJ Global Horizon is seeking a Service Advisor to provide customer support related to orders, deliveries, and technical issues. The ideal candidate should have a Bachelor's Degree or equivalent, be fluent in Mandarin and Cantonese, and have English proficiency at a B2 level. The position requires a minimum of 6 months of experience in customer support, emphasizing a customer service mindset and strong communication skills. The role entails handling inquiries through multiple channels and ensuring a high standard of customer satisfaction.
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