Network Operations Analyst - 1st Line Incident & Support

Accenture Southeast Asia is looking for a Technical Support role located in Kuala Lumpur, Malaysia. This position requires individuals who can efficiently manage customer faults related to network and connectivity issues, ensuring adherence to service levels. Responsibilities include handling customer inquiries, providing technical support, and managing incident tickets. Required qualifications include 2-4 years in tech support and strong problem-solving skills. Fluency in English and Mandarin is also needed for successful communication with diverse clients.
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