Network & Telephony Training Architect

EPX: EPERFORMAX CONTACT CENTERS in Pasay, Philippines is looking for a professional to lead the training development efforts in the telecommunications industry. This role involves comprehensive training needs assessments, creating diverse training materials in mixed-media formats, and managing the entire training lifecycle from onboarding to advanced proficiency.

The ideal candidate will have proven experience within customer support training and in-depth knowledge of network engineering concepts. This position offers a significant opportunity for growth and development within a dynamic team.