New Opening in The French Alps - Front Desk & (Barcelona)

Sonder is on a mission to revolutionize hospitality by offering unique properties with mobile‑enabled guest experiences. We are seeking a hospitality professional who thrives on team leadership, guest service, and operational excellence across multiple city locations.

Responsibilities

• Serve as the primary face of Sonder, creating a welcoming first impression for guests, visitors, and partners.
• Guide guests through the technology‑rich Sonder experience, ensuring they effectively use our mobile app and digital tools.
• Provide real‑time support via phone, SMS, and live chat using our digital communication systems.
• Handle all guest interactions with professionalism, accuracy, and timeliness, including resolving complaints and fulfilling special requests.
• Assist building leadership with administrative tasks to maintain smooth operations.
• Support back‑of‑house activities such as housekeeping quality audits, inventory chec...