NIBU Aftersales Service Sr. Manager

• Location: Mexico City
• Job Schedule: Full-time | Travel availability across LATAM (up to 30%).
• Education Requirement: Bachelor’s degree in Mechanical, Industrial Engineering, or related field (Master’s degree is a strong plus).

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The NIBU (Nissan Importers Unit) Aftersales Service Sr. Manager acts as the key liaison to address critical issues between Nissan NIBU (Nissan Importers Unit) and the importers (NSCs), ensuring serviceability across Aftersales operations at the dealer network.

The role is responsible for developing strategies aligned with Nissan Global Standards and Policies, and for ensuring effective execution and follow-up in coordination with NSCs Aftersales Directors, National Service Managers, and Workshop Managers.

The primary objective of the position is to sustain and improve Service area profitability by strengthening retention, ensuring compliance with Nissan Standards acros...