Job Description
The Role | Te mahi
We are seeking a Night Auditor to provide an exceptional level of service that exceeds expectations of our guests.
This fixed term role based at Novotel Christchurch Airport.
Responsibilities
This role reports in to the Night Manager.Manage the hotel whilst on shift and when senior managers are not present.Assisting with guest inquiries and ensuring a warm and friendly interaction.Ensure all complaints are deal with appropriately.Attend to any emergency issues including security, maintenance, fire or evacuation.Complete Audit procedures and tasks, including running financial reports, investigate anomalies and complete any other end-of-night tasks.Carry out regular security walks and check all areas of the hotel (quality and presence),Front Desk during check in and check out periods during the night.Requirements
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