Night Manager

Night Manager

£16.10 per hour

Minimum 20 hour contract

At Heartwood Collection, we’re on the lookout for meticulous and thorough individuals to join our team as a Night Manager.

As a Night Manager at Heartwood Collection, you'll ensure the safety and well‑being of our guests during overnight stays and maintain the smooth operation of the property outside key trading hours. You’ll be responsible for delivering exceptional guest care while ensuring that health and safety standards are met. Also be responsible for the cleanliness of the public areas.

Key Responsibilities

• Handle late guest check‑ins, early check‑outs, and room allocations/upgrades through the Property Management System (PMS)
• Perform night audits, including fire, health and safety, security, and compliance checks; collaborate and hand over with the Management Team
• Ensure breakfast service preparation is completed and provide a thorough s...