Night-Shift Customer Service Team Lead

A customer service solutions provider based in Pasig is looking for a Team Manager. In this role, you will manage and develop a team of customer service representatives, analyze performance, and implement improvement plans. We're seeking candidates with at least 5 years of experience in a call center, including 2 years in a supervisory capacity. Must be willing to work night shifts, weekends, and holidays to ensure team efficiency and productivity.
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