Location
Cebu City
Job Type
Full time
Posted
June 20, 2026
Job Description
Responsible for monitoring, maintaining, and troubleshooting network infrastructure to ensure optimal performance and minimal downtime. This role requires strong technical expertise, excellent problem-solving skills, and the ability to work in a fast-paced, 24/7 operational environment.
Key Responsibilities
Monitoring & Incident Management
- Monitor network infrastructure, systems, and applications using various monitoring tools (e.g., SolarWinds, PRTG, Nagios, Zabbix)
- Identify, diagnose, and resolve network issues, escalating complex problems to senior engineers when necessary
- Respond to alerts and incidents in accordance with established SLAs and priority levels.
- Perform root cause analysis on recurring incidents and implement preventive measures.
- Document all incidents, actions ta...