NOC Support Specialist

We are seeking a highly motivated and detail-oriented NOC Support Specialist to join our Network Operations Center (NOC) team. The NOC Support Specialist will be responsible for monitoring, maintaining, and supporting the critical IT infrastructure, ensuring the stability and availability of network systems, servers, and other vital components. The successful candidate will work in a fast-paced, 24/7 environment, identifying and resolving technical issues, escalating complex problems, and ensuring optimal service delivery.

NOC Support act as the bridge between the Level3 departments and/or vendors and frontline Service Desk agents and users. NOC techs are also responsible for hardware-level support (including loan equipment).

This is Full Time 6 months contract opportunity, offering the chance to gain new experiences and contribute within SE Health's NOC Team

JOB RESPONSIBILITIES:

• Monitoring and Surveillance:
  • Contin...