Job Description
Description
As a Network Support Technician, your role is important in providing technical skill and support of the company’s Data, Voice, Security, and Wireless networks. In a typical day, you'll work as part of a network operations center to maximize stability, availability, and functionality of the production environment as well as provide inbound support for network related issues. You'll also assist in supporting routine moves, adds, and changes within the company’s network.
Shift Schedule: Tuesday-Saturday 1AM-10AM
Responsibilities:
• Support Data, Voice, Security, and Wireless networking systems globally in a Network Operations Center
• Troubleshoot, isolate, and diagnose network problems, either alone or as part of the team
• Monitor and respond to all applicable alarms in a timely manner and act as a central communications center for all telecom and security issues
• Support inbound requests from the helpdesk and end u...