Location
johannesburg
Job Type
Full-time
Posted
July 05, 2026
Job Description
Duties include:
- Monitor and track vehicle downtime (VOR), repair progress, and parts availability.
- Coordinate communication between customers, dealerships, technical teams, warranty, and parts departments.
- Proactively monitor outstanding repairs and escalate delays to minimise vehicle off-road time.
- Prepare, compile, and maintain accurate weekly and monthly fleet performance reports.
- Maintain detailed records and documentation relating to fleet service cases.
- Provide administrative support to the Fleet Service Department.
- Respond to internal and external customer queries professionally and efficiently.
- Ensure compliance with company policies, procedures, and service level agreements.
- Assist with coordinating cross-functional activities to improve operational efficiency and customer satisfaction.
- Matric certificate.
- Quali...
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