Officer, iCIMB & CCBO - SSCCO (SST Dispute Management) MY

Malaysia

Job Description

1. To attend and investigate on customer disputed transactions through CIMB Self Service Terminals (SST)/ CIMB Clicks made by proprietary customers and other Financial Institutions.

2. To liaise with other Financial Institutions on status of customer disputed transactions.

3. To attend to email and calls from branches/ CRU/ Call Centre and other Financial Institutions on customers’ disputed transactions.

4. To prepare daily and monthly reports.

5. Any other responsibilities/tasks as assigned by the Management from time to time.

Job Info

• Job Identification 35348
• Job Category Banking Operations
• Posting Date 06/05/2026, 06:36 AM
• Apply Before 09/30/2026, 06:36 AM
• Job Schedule Full time