OFFICER (Learning Partner Support)

Location: Leicester — Office Based for 6 months Probation. Vacancy Type: Fixed Term/Full-Time. Application Deadline: Friday, June 19, 2026.

Job Summary

About the role

We are currently looking for a Learning Partner Support Officer on a 12-month fixed term basis.

As a member of our fun, friendly and fast-paced team, you will use your excellent communication skills, attention to detail and an attitude to succeed, to support a huge range of people from across the world.

What you will be doing

• Communicating with enquiring customers, answering product and service questions and troubleshooting where necessary.


• Maintaining Learning Partner records for selected staff roles.


• Ensuring access to NEBOSH Course Provider Interface (CPI).


• Processing payments and refunds for selected services (enrolment, de-registrations and exam cancellations).


• Processing reasonable adjustm...