Officer Process Design - Customer Experience (PDCX)

Officer Process Design - Customer Experience (PDCX)

Eligibility

Minimum Bachelor's degree preferably Master’s in Business, Finance, Banking, or a related field from an HEC recognized institute / university.

Qualification in Islamic Finance will be an added advantage.

Qualifications

• Minimum Bachelor's degree preferably Master’s in Business, Finance, Banking, or a related field from an HEC recognized institute / university.
• Qualification in Islamic Finance will be an added advantage.

Skills

• Business Analysis & Requirements Gathering
• Process Mapping & Business Process Improvement
• Stakeholder Management & Cross-Functional Collaboration
• MS Office Suite (Word, Excel, PowerPoint, Visio)

Experience

Minimum 3–4 years of experience in process design, business analysis, or similar roles.

Key Responsibilities

• Researching...