Officer / Senior Officer, Order Management (Mandarin Speaker) (Petaling Jaya, MY)

Objectives of the Position

This position aims to provide end-to-end delivery services by efficiently handling customer service and logistics management to maintain business continuity, enhance service level and safety continuity in business.

Main Areas of Responsibilities and Key Activities

Manage end-to-end daily order process and operation

By collaborating with multiple functions (internal and external) including but not limited to customers, sales, shared services, suppliers, finance, controlling. The operation includes but not limited to:

• Sales order creation
• PO transaction.
• Payment following up and order release.
• Delivery schedule coordination.
• Delivery order creation.
• Shipment creation.
• Transportation arrangement.
• Billing and invoice management.
• Documents collection.
• Month end reconciliation.
• Import/export related coordinati...