Offshore Regional - Network, Security and Telecommunications Engineer [Kota Kinabalu]

Job Overview

NTT DATA Malaysia is seeking a skilled Offshore Regional - Network, Security and Telecommunications Engineer based in Sabah to provide advanced technical support for enterprise clients.

Key Responsibilities

• Provide Level 2 onsite support for network and infrastructure technologies including LAN, WAN and Wireless Networks (Cisco Router, switches, WLC and access points)
• Support IP Telephony and Unified Communications (Cisco Webex CC)
• Support Audio Visual and Video Conferencing systems (Polycom and others)
• Manage Firewalls and basic network security components (PaloAlto)
• Support Building Security Systems (CCTV, access control, alarm systems)
• Perform fault isolation, troubleshooting and root cause analysis for incidents and service degradations
• Execute network changes, migrations, upgrades, installations as per change management processes
• Support planned maintenance activities an...