Omni Experience Lead: AI-Powered Guest Engagement

Miral Destinations is seeking an OMNI Experience Manager to enhance the omni-channel guest experience across its services. The role focuses on strategy, implementation, and optimization of customer engagement solutions, including chatbots and AI-powered experiences.

The ideal candidate will drive digital transformation, ensuring personalized interactions and guest satisfaction across all digital touchpoints. A background in customer experience and digital technologies is essential for success in this innovative position.