Onboarding Consultant, German Speaking (Onboarding Team)

About the Role
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• Customer Onboarding: Own the first 30-60 days of the post-sale journey, ensuring new and recently upgraded customers are set up for success. Develop and execute tailored onboarding and implementation plans aligned with each customer’s business goals.
  
• Value Realization & Goal Alignment: Identify customer priorities quickly and map them to Semrush product capabilities. Drive adoption of key features to expedite value realization and deliver measurable early wins.
  
• Relationship Management: Build strong relationships with key stakeholders quickly during onboarding to accelerate trust and time-to-value. Identify new contacts within customer organizations and pass them to the long‑term account team for continued success.
  
• Consultative Customer Engagement: Act as a trust...