Online Shopping Customer Success Specialist

Teleperformance is looking for a Customer Success Specialist (CSS) in Malaysia to manage customer queries and provide support through phone and email channels. The role requires a Bachelor's Degree or equivalent, along with proficiency in English and a minimum of 6 months of customer support experience. You will represent the brand and ensure a positive customer experience.

The responsibilities include supporting online orders, processing payments, and adhering to company policies. Strong communication and interpersonal skills are essential for success in this position.