Onsite Device Installation & Support Specialist (Otodata)

Do you love solving real-world tech problems—on the spot?

If you enjoy hands-on work, talking with customers, and making devices perform exactly as they should, this role is for you. As an Onsite Device Installation & Support Specialist, you’ll be the go-to person at customer sites for Otodata device installs, maintenance, testing, and troubleshooting—while keeping communication flowing with our customer service team.

What you’ll tackle

• Deliver standout field service during site visits and dispatches—on time and on point.
• Plan your workflow to hit scheduled tasks and keep operations running smoothly.
• Own on-site work: installations, repairs, maintenance, and equipment testing for proper function and compliance.
• Diagnose issues quickly and apply the best fix to restore performance.
• Log accurate, timely service reports describing work performed, issues found, and resolutions.
• Suggest and refine processes to boost quality and efficie...