Onsite WFM Scheduler for Graveyard Shifts

A staffing agency in Angeles, Pampanga is seeking a Workforce Scheduler for their call center operations. The successful applicant should have at least 1 year of experience in a similar role within a BPO environment. Responsibilities include forecasting transaction volumes, staffing schedules, and monitoring operational performance. This position requires onsite presence and involves working on a graveyard shift.
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