OPEN: Sr Business Analyst ServiceNow HR

CPUS Engineering Staffing Solutions Inc. · Oshawa, Ontario, Canada

Location

Oshawa

Job Type

Full-time

Posted

March 23, 2026

Job Description

Job Overview

Collaborate with stakeholders across IT, HR, SIR departments to elicit, document, and prioritize business requirements

Candidate must have strong ServiceNow experience as a BA, create user stories and navigate ServiceNow, develop workflows

Conduct workshops and interviews to understand business processes and identify areas for improvement

Ensure that requirements are clearly articulated and aligned with business objectives

Write clear and concise user stories with well-defined acceptance criteria

Ensure that user stories are understood and agreed upon by both the development team and stakeholders

Break down high-level requirements into smaller, actionable pieces

Participate in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives

Work closely with the development team to ensure timely delivery of user stories.

Colla...

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