Operation Admin Assistant Executive

Mon to Sat in Office – 6 days

Able to work shift. Any arising issue needs coordination with the Operation Team Members.

• Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, messages Chat / SMS, emails, walk-ins).
• Ensure daily operations run smoothly. Responsible for looking after the various aspects of operations such as quality control, logistics and employee arrangement.
• Manpower deployment and scheduling to help develop cleaning service operations work plans in line with contract standards and requirements.
• Attend meetings, respond to customer feedback for expeditious closure of feedback.
• Maintain a positive, empathetic and professional attitude toward clients at all times. Respond promptly to client inquiries & complaints. Ensure client satisfaction and provide professional client support.
• Arra...