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Operational Excellence Consultant

Company 81 - Manulife Data Services Inc. · Lapu-Lapu City, Central Visayas, Philippines

Location
Lapu-Lapu City
Job Type
Full time
Posted
June 20, 2026

Job Description

We’re looking for an Operational Excellence Consultant to join our Operational Excellence team at MBPS. In this role, you are expected to be involved in the design and delivery of transformative change centered around the themes of Digitization, Process Improvement, Risk Management and Customer Centricity. Working with a broad group of professionals across the organization, the role provides process improvement expertise to support those key initiatives.

  • This is an individual contributor role.
  • Most likely night shift assignment, to deal with Canadian counterparts

    • Position Responsibilities:

  • Conducting process discovery & walkthrough sessions for operational and/or support processes gathering adequate information and data to support the project objectives validating information and data used for developing project deliverables.
  • Identifying process and/or performance gaps and opportunities 
  • Quantifying impact of process gaps an...

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