Operations Analyst - Public Sector, Federal Civilian

BDO · Washington, District of Columbia, United States

Location

Washington

Job Type

Full time

Posted

July 04, 2026

Job Description

Job Summary:
The Operations Analyst – Public Sector, Federal Civilian is an experienced professional providing operational support to Federal Civilian Agency field offices and vendors. This role involves analyzing help desk reports and ServiceNow requests to identify trends and determine the necessary support to meet operational requirements.
Job Duties:
Leads operational analysis and business improvement activities
Conducts detailed research and analysis of operational data, and maps business processes
Assesses current operations and recommends process and technology improvements
Delivers a full range of services that uses their educational background, experience, and organizational skills while serving BDO’s dynamic public sector client base
Assists with firm practice, solution, and business development initiatives with guidance from Public Sector leadership
Supports task areas while coordinating closely with...
        

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