Operations Assistant/Specialist

Overview

We are seeking a Process Engineer with at least 2 years of relevant experience to analyze, document, and enhance business operations. This role requires hands-on expertise in process mapping, improvement initiatives, and stakeholder collaboration. You will be responsible for identifying bottlenecks, redesigning workflows, and supporting continuous improvement through data-driven decision-making and change management.

Key Responsibilities

• Analyze and map current business processes to identify inefficiencies
• Document workflows, procedures, and improvement opportunities
• Collaborate cross-functionally to implement process enhancements
• Use tools like Visio and methodologies like DMAIC, Agile, or Project Management
• Support change management, stakeholder engagement, and training
• Monitor KPIs and assess performance against benchmarks
• Promote continuous improvement through metrics and data...