Operations Associate

Responsible for handling daily customer service, vendor coordination, and order processing across systems. This detail-oriented role requires a proactive, customer-facing personality to communicate effectively, solve problems, and ensure operational efficiency.

• Primary contact for customer inquiries, order updates, and issue resolution.


• Provide timely, professional communication via phone, email, or online.


• Troubleshoot order issues and coordinate solutions with internal teams.


• Maintain strong customer relationships through exceptional service.


• Communicate with vendors on lead times, pricing, and order status.


• Address vendor issues and ensure accurate information flow.


• Follow up on orders and product updates for internal team awareness.


• Assist in evaluating vendor performance and escalate concerns.


• Proc...