Operations Improvement Strategy & Project Lead - Operations Excellence (SPX)

Job Description:

• Drive high-impact initiatives focused on improving network performance, operational efficiency, scalability, and service quality across SPX operations.
• Create comprehensive project roadmaps, including scope, objectives, deliverables, timelines, resource requirements, risk mitigation plans, and success metrics.
• Lead project kick-offs, define governance structures, clarify stakeholder responsibilities, and ensure effective execution through structured project management methodologies.
• Conduct deep-dive analyses across First Mile, Last Mile, Sorting Centers, and Linehaul operations to identify performance gaps, bottlenecks, and optimization opportunities.
• Design and implement process optimization initiatives to improve productivity, resource utilization, operational efficiency, and customer experience.
• Utilize data analytics and business insights to evaluate operational performance, quantify ...