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Operations Key Account Manager, Asia-Pacific

DSV · Singapore, Singapore, Singapore

Location
Singapore
Job Type
Full-time
Posted
June 21, 2026

Job Description

Time Type:

Full Time

Role and Responsiblities:

As the Operations Key Account Manager, Asia Pacific you will take on an account management role that is primarily responsible to retain and grow DSV business within your assigned account portfolio. 


You will be responsible for specific account(s), and will collaborate with product, operations and commercial teams in country to ensure high customer service levels and profitability of the account. 

  • Lead the service delivery, by meeting and exceeding agreed KPIs for the assigned accounts

  • Implement service dashboards to provide stakeholders with full visibility of account performance 

  • Lead optimization initiatives that measurably improve productivity and service levels such as on-time performance, damage ratios and cost savings, etc

  • Build strong customer partnerships with decision makers and key influencers

  • Identify and work with commercial an...

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