Operations Lead: Customer Experience & Sales Support

WNS (Holdings) Limited (ADR) is looking for a customer service representative in Centurion, Gauteng, South Africa. The ideal candidate will have at least 2 years of experience in a contact center environment and a Grade 12 qualification. Proficiency in both written and verbal Portuguese is essential. Responsibilities include supporting sales management, resolving customer queries, and ensuring effective communication within the team. This role involves direct customer interaction and requires a strong commitment to excellent service standards and accuracy.
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