Operations Lead: Performance, Coaching & Improvement

Wipro in Cebu City is looking for a team-oriented individual to drive performance through mentoring, coaching, and managing individual associates. The ideal candidate will possess excellent communication skills and a background in customer service, with proficiency in MS Office and familiarity with tools like Salesforce and Service Now. This role will involve handling escalations and ensuring schedule adherence within the team.
#J-18808-Ljbffr