Operations Leader: Coach Teams to Drive Client Success

Concentrix is seeking an Operations Manager in Makati, Philippines, responsible for coaching Team Leaders and ensuring client service level agreements are achieved. The role involves maximizing revenue, managing operational reports, and fostering a positive work environment. Candidates should have an Associate's Degree and 2-3 years of relevant management experience, preferably in a call center, with strong communication and analytical skills. The position demands flexibility in scheduling and a proactive approach to team development.
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