Operations Manager

Description
We are looking for an experienced Operations Manager to lead branch performance and daily operations in Albany, New York. This position oversees customer service, warehouse activity, delivery coordination, inventory accuracy, and team effectiveness while maintaining a high standard of safety and compliance. The ideal candidate brings strong operational leadership, a hands-on management style, and the ability to improve processes that support customer satisfaction and business growth.


Responsibilities:

• Direct branch operations across warehouse workflows, shipping and receiving, order fulfillment, delivery scheduling, and customer-facing support activities.

• Guide, coach, and develop team members by setting clear expectations, providing regular feedback, and encouraging a culture of accountability and respect.

• Work with HR to support recruiting, interviewing, onboarding, and training efforts that build a capable and dependabl...