Job Description
The operations manager is the first point of contact for customers of Rural Bus Manawatū and general enquiries to the Trust, the day-to-day leader and support for our staff, and the conduit between our staff and Board.
You’ll be responsible for rostering staff, vehicle fleet management, establishing and maintaining strong community relationships, bookings and logistics for the rural bus service, and assisting with funding applications.
Reporting to the Chairperson, you’ll provide regular reports on customer and client numbers, staffing matters, service performance, and community relationships.
You’ll lead our team of part-time drivers and rural community workers. Together you’ll make sure every customer and client interaction with the Trust is positive and builds a reputation for outstanding service in our community.
This is a varied role so we're looking for someone with a diverse skillset. The role requires the following core competencies:
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