Home / vacancy / Operations Manager (Business Operations/Transformation)

Operations Manager (Business Operations/Transformation)

WTW · Wellington, Wellington, New Zealand

Location
Wellington
Job Type
Full time
Posted
April 09, 2026

Job Description

This role sits within the Pacific Business Operations team, part of WTW’s global Enterprise Delivery Organisation (WE DO), supporting the Risk & Broking segment across Australia and New Zealand. The position can be based in Auckland, Christchurch, or Wellington.

Working closely with regional and global stakeholders, you’ll support operational effectiveness, enhance client delivery, and contribute to ongoing process and service improvements. The role combines day-to-day operational support with involvement in change initiatives and business improvement activities, partnering with cross-functional teams and our Global Service Delivery centres to deliver practical outcomes.


The Pacific Operations team operates across two key areas:

  • Business Partnering: Acting as a central point of contact for operational matters within allocated regional offices, supporting the business to resolve queries and improve ways of working.
  • Service Ownership: Pro...

    • Ready to Apply?

    Submit your application for Operations Manager (Business Operations/Transformation) at WTW

    Apply Now