Operations Manager - Customer Experience

Operations Manager – Customer Experience 

Location: Galleria, TX
Employment Type: Full-Time 
Compensation: $90,000+ annually  

Overview 

Lead operations in a fast-paced, high-volume service environment where execution, team performance, and customer experience are everything. 

This role is ideal for a hands-on leader who takes ownership of people, processes, and outcomes — someone who knows how to run efficient operations, develop strong teams, and consistently deliver a high-quality experience. 

No industry-specific experience required. We provide full training. 

What You’ll Do 

• Own daily operations in a customer-facing, high-volume environment  

• Lead, coach, and develop a team while driving accountability to performance standards and KPIs  

• Ensure every customer interaction is professional, efficient, and high-quality