Operations Manager Customs Compliance

Hatch Asia · Malaysia, Malaysia, Malaysia

Location
Malaysia
Job Type
Full Time
Posted
June 13, 2026

Job Description

The Challenges

  • Leading and developing a national customs compliance team to ensure efficient, compliant, and customer-focused operations.

  • Managing the end-to-end customs clearance process, ensuring adherence to local regulations and internal standards.

  • Serving as the key liaison with customs authorities, internal stakeholders, and external clients to ensure alignment and timely issue resolution.

  • Driving operational efficiency and risk mitigation by implementing data-driven process improvements and performance monitoring.

  • Overseeing performance metrics, coaching team members, and promoting a culture of accountability and continuous improvement.

  • What It Takes

  • Bachelors degree in Logistics, International Trade, Business Administration, or a related field.

  • At least 8 years of experience in logistics or freight forwarding, including 5 years i...
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