Operations Manager Customs Compliance

Hatch Asia · Malaysia, Malaysia, Malaysia

Location

Malaysia

Job Type

Full Time

Posted

June 13, 2026

Job Description

The Challenges
Leading and developing a national customs compliance team to ensure efficient, compliant, and customer-focused operations.

Managing the end-to-end customs clearance process, ensuring adherence to local regulations and internal standards.

Serving as the key liaison with customs authorities, internal stakeholders, and external clients to ensure alignment and timely issue resolution.

Driving operational efficiency and risk mitigation by implementing data-driven process improvements and performance monitoring.

Overseeing performance metrics, coaching team members, and promoting a culture of accountability and continuous improvement.

What It Takes
Bachelors degree in Logistics, International Trade, Business Administration, or a related field.

At least 8 years of experience in logistics or freight forwarding, including 5 years i...

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