Operations Manager

Operations, Finance, Product, and People Full role brief

Keep MakePay's operating work organized, visible, and moving.

This role manages the practical operations that help MakePay execute across teams, vendors, onboarding, reporting, and internal processes. You will turn loose operational needs into clean workflows that make the company easier to run.

• Improve execution quality across internal processes, vendor coordination, reporting, and operational follow-through.
• Reduce repeated manual work by documenting workflows, owners, timelines, and decision points.
• Help product, commercial, support, finance, and leadership teams get clearer operational visibility.

• Manage operating processes, internal trackers, vendor coordination, team reporting, meeting follow-ups, and launch logistics.
• Document workflows for onboarding, approvals, internal requests, recur...