Operations Manager FTTH

POSITION STATEMENT

The Operations Manager is responsible for planning, executing and evaluating projects & operations according to predetermined timelines. Building and managing operations teams, reporting to the client & GM / COO and ensuring quality control throughout maintenance life cycles are central to this position.

• Coach, mentor, motivate and supervise team members. Influence them to take positive action and accountability for their assigned work. Take corrective action (if required).


• Effectively communicate department expectations to team members and contractors in a timely and clear fashion


• Manage teams and delegate tasks


• Identify and manage department dependencies / resource requirements


• Proactively manage changes in the department scope, ensure that any change to the scope is documented and approved


• Identify potential crises, devise contingency plans


• A...